E-mail #1 to Association & response - Monday, March 11

My email to association below. You can get back to the full story here.

Hi - I was on the phone with DirecTV 3 times this evening regarding my dish which is not currently receiving a signal.

Call 1 - given a 1-800 # that did not work

Call 2 - given a 1-866 number where the person I spoke with said they no longer handle this area, then given the number of who they said handles our units (248-672-5733). I called this number, there was no answer and the mailbox was full

Call 3 - the contact said they did not know who else I could contact and suggested reaching out to my association.

So, with all of that leading to a frustrating evening I was hoping you could help point me in the right direction. Any idea who I should contact about this?

thanks!

Annnnnd their response

Good Morning,

Unfortunately YPM is not affiliated with Direct Tv, you would have to contact them directly. Direct tv is the only ones able to repair your satellite.

I am sure it is very frustrating, I wish I could help you. 

Good Luck, have a great day!