Hi - have you or anyone else had a chance to look into this? I'm on day 5 of no help from DirecTV so I'm hoping that number I gave you on Wednesday may help get something in motion.
Email #6 & response - Friday, March 15
fyi - just spoke to someone at service force who said they no longer handle this for our property. He took my info (name, phone #, address) and said he would email multiband as soon as he got back to the office. He also mentioned that our properties are in-between companies for this... not exactly encouraging
I thought it was also worth noting that i called twice on my cell phone and it seemed as if the phone was picked-up, then hung-up on immediately. I called again from my office phone and got an answer (these 3 calls took place within a couple of minutes). He asked if it was Crain Communications (where I work) and mentioned our office manager's name and how he had called her back trying to see if there was an issue. So apparently Service Force manages this for my company and are more likely to answer the phone for their corporate clients (or at least that's how it appears)
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